Online Shopping & Shipping
How long will it take to receive my order?
Cookie dough orders are only mailed on Mondays due to COVID-19 afffecting carriers routes and times. Dry goods are mailed Mondays & Tuesdays.
Why is your online shipping expensive?
Order prices include donating a portion of our sales to non-profit fundraisers and packaging costs such as ice packs, coolers, and shipping increses.
Can I pick up at your location?
If you are planning on being in the Bozeman area, you can pick up any Elliotts products at our Four Corners location. Choose the Local Pick Up option at checkout and we will contact you to schedule a time and day.
Do your products contain nuts or nut products?
All of our products may contain traces of nuts or nut oils (including peanuts). All products are manufactured or packaged in a facility containing dairy, wheat & nuts.
What are your products ingredients, Nutrition Facts?
Is it safe to eat the cookie dough raw?
Our cookie dough is meant to be eaten after it has been properly baked. All of our products are made with pasteurized eggs to ensure the absence of salmonella at the time of manufacture. But, once the dough has been thawed, there is always the possibility of contamination. Please, treat raw cookie dough like you would any other perishable product.
How long will the cookie dough last?
For best quality the cookie dough keeps 7 days in the refrigerator and 6 months in the freezer.
Do you have to bake the whole tub at once?
No, you may scoop out the desired amount and place the remaining dough back into the freezer or refrigerator.
Can the cookie dough be left out of refrigeration if it has never been opened?
The cookie dough is perishable and must be kept frozen or refrigerated. The cookie dough may be left out during distribution, but should be placed back into refrigeration after that point.
Can the dough be thawed in the microwave?
Yes. Thaw dough slightly at a low power, scoop out what you would like to use and then you can refreeze the rest. Make sure not to overcook in the microwave.
Can the cookie dough be refrozen after it has been thawed?
Yes. However, after being thawed and refrozen several times, dough may alter in color or texture.
How soon can I start my fundraiser?
As soon as you sign up with Elliotts of Montana and select your fundraiser dates, we will send your information packages to you so you may start right away!
Do you provide the fundraiser forms?
Yes, we provide pre-printed sales brochures for each participant.
What is the turnaround time from the end of the sale to the delivery?
From the time your order comes in, we need 2-3 weeks as everything is prepared fresh. This also will give you a little time in case you have a late order that needs to be added in.
What is the delivery process?
Your order will be delivered to the location at the date and time that works with your schedule. We will be available to help with the sorting process so that everything is distributed correctly to the participants.
Can sellers earn prizes?
Every fundraiser has more success when the leaders and parents are involved. We also know that donated time is involved in fundraising, so Elliotts offer two incentive programs that will motivate and reward your Sellers individually.
Each group must choose between the two incentive programs unless an incentive program is not needed for your group.
All incentive items are delivered at the same time as the group’s order.
Elliotts free product program, for every 15 items sold, we reward your seller with a choice of one FREE Elliotts product.
Prize program, with a variety of prizes awarded on the number of items a seller has sold. Each year Elliotts chooses different prizes that will keep your sellers’ minds and bodies active and on the go. Each individual seller’s packet will have a Prize Sheet, with the pictures of the prizes, to keep them motivated and item amounts to keep them on track.
Can I purchase Elliotts products even though I am not with a fundraiser?
Yes. We encourage you to check around your area to see if there is a group using Elliotts for a fundraiser or that would like a great fundraiser. This way you will be helping out local charities and non-profit organizations. If not click here to begin shopping at Elliotts. We use a percentage of all online sales for promotions, bonuses, etc., for the fundraising groups that work with us.ry.